Privacy policy

Privacy Policy — MyPalex.com
Last Updated: May 2026

At MyPalex, we are committed to protecting your personal information and your right to privacy.

INFORMATION WE COLLECT
When you place an order or interact with our store, we may collect:
- Personal identifiers: name, email address, shipping/billing address, phone number
- Payment information (processed securely — we do not store full card details)
- Device and usage data: IP address, browser type, pages visited, time spent on site
- Cookies and tracking technologies (including third-party tools like Google Analytics and Meta Pixel)

HOW WE USE YOUR INFORMATION
We use your information to:
- Process and fulfill your orders
- Send order confirmations and shipping updates
- Improve our website and customer experience
- Send marketing communications (only if you opt in)
- Comply with legal obligations

COOKIES & TRACKING
We use cookies and similar tracking technologies to improve your browsing experience and analyze site traffic. We also use third-party advertising tools (such as Meta Pixel and Google Analytics) to show you relevant ads. You can control cookie preferences through your browser settings.

SHARING YOUR INFORMATION
We do not sell your personal information. We may share your data with:
- Shipping carriers (to deliver your order)
- Payment processors (to complete transactions)
- Analytics and advertising partners (in anonymized or aggregated form)
- Legal authorities (if required by law)

DATA SECURITY
We use SSL encryption and industry-standard security measures to protect your personal information. However, no method of transmission over the internet is 100% secure.

YOUR RIGHTS
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate data
- Request deletion of your personal data
- Opt out of marketing communications at any time

CALIFORNIA RESIDENTS — CCPA RIGHTS
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
- The right to know what personal information we collect, use, and share
- The right to delete your personal information
- The right to opt out of the sale of your personal information (we do not sell personal data)
- The right to non-discrimination for exercising your privacy rights

To exercise your CCPA rights, contact us at: contact@mypalex.com

DATA RETENTION
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.

CONTACT
Email: contact@mypalex.com
Response Time: Within 24–48 business hours (Monday–Friday)