Contact information

At MyPalex, every customer means a lot to us. We are not just here to sell products—we are here to build trust, provide support, and create a smooth and caring shopping experience for you.

If you ever have any questions, concerns, or need help with your order, please don’t hesitate to reach out. We are always happy to assist you.

Customer Support Email:
contact@mypalex.com

Support Hours:
Monday – Friday: 9:00 AM – 6:00 PM (EST)
Saturday – Sunday: Closed

Response Time:
We kindly aim to respond to all messages within 24–48 business hours. Every message matters to us, and we make sure to respond as quickly and carefully as possible.

For faster assistance, please include your order number or relevant details in your message.

At MyPalex, we truly appreciate your trust and support. Your satisfaction is our top priority.

© 2026 MyPalex. All rights reserved.